How we ship:
All books ship from our printer's office in
Tennessee via UPS Ground or USPS. Customers
should allow 14 days for delivery (though books
generally arrive much sooner).
Should you require your books faster than this, use
the Contact Us link (see the Information
section in the left column) or call us at
281.635.7997. While we can't always speed delivery,
we do make arrangements with students/instructors to
view the first chapter on-line while they await
delivery.
Forager Publications does
not ship outside the continental United States.
EBooks are delivered via download.
Customers have one week and up to three attempts to
download their purchases. Should time elapse
or you exceed the number of allowed downloads,
please contact us to reset the download site for
you. (There will be no additional charge for
this.)
Forager Publications accepts textbook returns
according to the following criteria:
1. Returns must be initiated
within 30 days of receipt of your order. Absolutely
no returns will be accepted without being authorized
during this time period.
2. Purchaser must obtain return
authorization prior to returning books. Call or
write Forager Publications at the phone/address
listed on the Contact page.
3. Returns must be sent, postage paid (no CODs), to:
Forager Publications
2043 Cherry Laurel
Spring, TX 77386
We recommend using a shipping method that can be
tracked (USPS, UPS, FedEx, etc. all offer traceable
shipping methods for reasonable prices).
4. Returned books must be unused and in new,
saleable condition.
5. Books purchased in bundles should be returned
as complete bundles in the original bundling type
(i.e. – originally bundled as 10 copies of Part I,
returned as 10 copies of Part I bundle).
For partial bundle returns, Forager Publications may
adjust pricing to reflect the actual number of books
purchased.
6. Multi-titles bundles (Part I, Part II, and
Part III, or Part I, Part II, Part III, and 3D) must
be returned in the original bundling type;
absolutely no partial returns of multi-titled
bundles will be accepted.
7. Forager Publications will deduct a 10% restocking
fee for all returned books.
Books returned without prior authorization but
during the 30-day return period are subject to a
restocking fee of 50%.
8. Effective October
15, 2010, no returns on AutoCAD textbooks will be
accepted.
9. Because of their electronic nature, eBooks
are not returnable under any circumstance. |
office
(281) 635-7997